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FREQUENTLY ASKED QUESTIONS

General

What is Mount Mary Retreat Centre typically used for?


We host a variety of gatherings here at Mount Mary. We are happy to offer spaces for:

  • School retreats youth group retreats
  • Personal led retreats
  • Adult retreats
  • Wedding photos and family photos
  • Workshop spaces
  • Small-sized conferences
  • Meeting spaces for business and team building
  • Artistic groups
  • Parish BBQ’s
  • Parish outdoor gatherings/prayer services/ Liturgies
  • Team building
  • Private camps
  • Pre-arranged day use of facilities
  • Family retreats




Do you host weddings?


Unfortunately at this time, we are not able to accommodate wedding ceremonies or receptions on-site.




Do you allow photography or videos?


We are happy to welcome guests for photography for weddings, engagements, and family. We kindly ask that you contact our office to arrange a time and date for your photos. There is a $200.00 fee for the use of our grounds for photography.

We do also work with location scouts for filming projects, if you are interested in our location please contact our main office.




Are the grounds open to the public for walking and hiking?


Our grounds are not open to the public for walking or hiking. We are not open to the public as the groups who book our facilities often use the grounds for their own retreat and programming purposes.





Booking Process

How do I go about booking a retreat or gathering at Mount Mary?


We kindly ask that you send us an email through our Contact page. Please complete all the requested information. The more information you are able to share with us the better so we know how we can best accommodate your request. From there a staff member will reply within 1-2 business days firming up details of your stay. In order to confirm your booking, you will have to sign off on our booking contract and pay the booking deposit.




What if I need to cancel?


Once a date has been reserved, if there is any need to cancel your booking we require a minimum of three (3) weeks of notice. Any cancellations made after the three (3) week minimum, a cancellation fee of 10% of the total contract value will be charged in addition to the non-refundable deposit. If the cancellation is made with less than seven (7) days of notice, 100% of the total contract fee will be charged.




What if my group numbers drop significantly?


It is important for you to provide accurate numbers of participants prior to your visit. If there is a significant reduction in the number of participants attending (5 participants or more) we ask that you provide three (3) weeks of notice so that arrangements can be altered. Any changes in numbers after the three (3) week minimum, a charge of 50% of the difference will be added. For example, if there is a drop of 10 participants, we will charge for 5 of these participants’ fees.




Are we able to visit prior to our booked stay?


Yes, absolutely, we kindly ask that you arrange an appointment with our office and we would be happy to provide you with a tour and answer any questions you may have about your booking.





Meal Service

Do you offer meal services?


Yes, we do! We offer meal services for groups with a minimum of 10 guests. We offer Breakfast, Lunch, and Dinner. We also offer coffee & tea service and snacks. For pricing please send us an email through our Contact Page and indicate which meals you are interested in for your stay.




What time are meals served?


Meals are served in the dining halls located in the school. Groups using the Villa, Manor, and Cottage are required to come to the school for each meal.

We have a set meal service schedule. We ask that all guests arrive at meals on time

Breakfast is served at 8:00 am,

Lunch is served at 12:00 pm

Dinner is served at 5:00 pm




Can you accommodate for dietary restrictions?


Yes, we can! If we are given enough notice we are happy to accommodate a variety of dietary restrictions. If you are organizing or attending with a group please ensure you communicate any dietary restrictions with our office at least two weeks prior to your stay.




Can we bring our own snacks?


You are welcome to bring your own snacks with you for your stay. We kindly ask that they remain in the main gathering spaces and not be brought to bedrooms. We also ask that all food brought on site is NUT FREE.




Can we bring in our own meals?


You certainly can, however, there is a charge if you plan to do so. We also ask that your meal is NUT FREE. If you do plan to bring in your own meal you will be required to bring your own disposable cutlery, plates etc.




Are we able to cook while visiting?


No, due to public health regulations and for safety purposes guests are not permitted to use our kitchen. The Villa, Manor, and Cottage are equipped with a coffee maker, kettle, fridge, and toaster which guests are welcome to use, however cooking is not permitted in any of our buildings.





Preparing for your Stay

What does Mount Mary provide?


We provide towels, pillows, bedding, and linens for your overnight stay. We ask that you bring your own toiletries.




What should I bring for my stay?


  • Anything you may need for an overnight stay.
  • Your own Bible, rosary, prayer booklet.
  • Toiletries
  • Indoor Shoes

(We ask guests to remove any outdoor footwear upon the entrance of our buildings in order to keep our buildings clean for everyone using them.)